Shipping & Returns

Dear Customer, we will make our best to ship out your order as soon as possible. 

Orders will generally leave our warehouse within 1-2 business day depending on ordered items. 
Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order. 


After you successfully place your order and have received an e-mail confirmation of shipment, you can track its status on our website by using the order number provided on your order confirmation email or via http://track-trace.com

Available shipping methods:

  • Airmail (+ US $15, 14-20 days) 

    We can only reship lost or damaged mail. The post office provides a tracking number but this number maybe useless in some countries. Airmail is the same as USPS in U.S.

 

  • Express courier delivery / DHL (+ US $80-140, 5-7 days) 

    Fastest way to get the hard copies of ordered items. DHL provides a tracking number. The actual cost will be calculated during checkout.

 

  • Download (FTP / HTTP)

    The fastest and most convenient way. You will have the download link in the same day your payment received. Best method to get PDF documents and small programs. We use different FTP / HTTP servers and will provide you with fastest speed for your location.